AbleTo Launches New Digital Experience to Lower Barriers to Quality Mental Health Care

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AbleTo Launches New Digital Experience to Lower Barriers to Quality Mental Health Care

NEW YORK, June 30, 2021 – AbleTo, a leading provider of high-quality virtual behavioral health care, announced today the launch of a new clinically-guided, fully-integrated digital experience across all programs to help members get to the most appropriate care that fits their needs. The launch includes AbleTo Connect, a digital engine that guides members to the right level of care, and the new AbleTo app, a single place to find all AbleTo resources and newly enhanced support features.

“Payers are overwhelmed with the number of solutions available to their members, and having to manage those solutions,” said AbleTo Chief Executive Officer Trip Hofer. “Members are also daunted by the barriers to finding care that works for them. We’re committed to providing evidence-based care with effective outcomes based on a member’s unique needs. There’s no ‘one-size-fits-all’ solution to mental health care.”

The new integrated features and behavioral health support include:

  • AbleTo Connect is the new digital engine where members complete a robust clinical screener with a health history and personal preferences that help them navigate to the AbleTo product best suited to their needs and schedule their first appointment.
  • The new AbleTo app, which is the single point of access for all AbleTo’s products: Therapy360, Therapy+ and Digital+ (formerly Joyable). Members can use the AbleTo app to access program resources, manage their account, view upcoming sessions, practice Cognitive Behavioral Therapy (CBT)-based techniques between sessions, and more. The AbleTo app is now available on iOS, Android, and Web.
  • AbleTo Therapy+, which offers one-on-one sessions with a licensed therapist and digital tools for those with moderate to high mental health needs, now includes new features designed to strengthen the participant and therapist connection. Members unlock new digital activities each week that build on the clinical protocol and practice between sessions. These activities are viewed by the therapist to assess progress and build into the following session. The enhancements will begin with the depression program and roll out across Therapy+ programs over the next year.

For more than a decade, AbleTo has designed evidence-based programs with 97% patient satisfaction. Notably, the company has made meaningful improvements in member outcomes backed by rigorous program evaluation research—including more than 12 peer-reviewed studies, scientific abstracts, and reports.

“The path to better mental health must combine access, quality and outcomes,” says Chief Product Officer Peter Shalek. “Our new clinically guided member experience does just that, ensuring lower costs, better results, and healthier patients. We’re advancing the science of how people get to the right care, and it’s an important step forward for the industry.”

To find out more about AbleTo’s new member experience and unique approach to delivering structured, personalized care with evidence-based outcomes, visit https://www.ableto.com or contact Christine Kim, Sr. Director of Brand at christine.kim@ableto.com.