FAQs
We offer mental health care programs. This includes self care, therapy, and coaching.
Our programs are based on cognitive behavioral therapy (CBT). CBT focuses on how thoughts, feelings, and actions are connected. You’ll learn actionable skills based on these connections.
Most members pay $0. There may be co-pays, depending on coverage. Call your insurance for more information.
In one of our 8-week programs, you’ll work 1-on-1 with a therapist, coach, or both. Our digital self-care program is self-guided.
To get started, we’ll check your insurance coverage to see what’s available to you. We’ll help you find a program that fits your needs, from therapy and coaching to self care.
If you’re in a therapy or coaching program, your first call will be an intake session. Your provider will ask you questions to get to know you better. They’ll also walk you through our evidence-based methods, tailoring them to your needs and goals.
In most sessions, you’ll work toward your goals with the help of your therapist or coach. This includes exploring the connection between your thoughts, feelings, and actions. Your provider will help you learn and apply life skills backed by science.
Therapy and coaching programs are 8 weeks long. Evening and weekend appointments are available. Our self-care program is self-guided so you can build skills on your own time. Depending on your needs, you may meet weekly with a therapist or a coach. Some programs will have 2 separate weekly calls (with a therapist and a coach). Most calls are about 45 minutes. Some can be as short as 15 minutes, based on your program.
Yes, but we ask that you reschedule at least 24 hours before your appointment. To reschedule, please click on the rescheduling link in your appointment reminder emails. You can contact your provider directly.
To join a video call, log into your AbleTo account at app.ableto.com or on the AbleTo app. The
video experience is best on a desktop browser. For example, Google Chrome, Firefox, or Safari.
We are not compatible with Internet Explorer. You’ll also need a stable Internet connection.
We suggest joining your first session early. This allows time for troubleshooting. You can join the call from your session reminder email. You can also join from the AbleTo dashboard.
To get started, follow these steps:
- Choose Join video call. (See screenshot.)
- You may be prompted to verify your identity. If so, log in with your email and password.
- You’ll see a pop-up. Select Allow. This enables the program to use your microphone
and/or camera.
If your provider has not yet joined, you will see a “Waiting for others to join” screen.
Still need help? Get more video troubleshooting tips.
If you’re not happy with how AbleTo is working for you or if you may need a different type of care, we’ll help you with next steps.
Evidence shows focused care delivered over a certain time period can provide positive results. At the end of your program, you can talk to your therapist or coach about getting additional support.
At the end of your program, you can always talk to your therapist or coach about ways to get more support if you want it.
Your privacy is important to us. We comply with rules and regulations including state privacy laws and HIPAA. All of your in-app activity and virtual conversations are private and secure.
We partner with insurance companies to offer mental health care. We call members who are a good fit to give them more information about AbleTo.
Self Care’s an on-demand digital program. It’s rooted in cognitive behavioral therapy (CBT) methods. The program offers tools and content to help you build mental wellness. This includes meditations, journaling, habit tracking, and more. Complete weekly check-ins and we’ll suggest content to help you reach your goals.
Yes. All AbleTo members can access Self Care content. Coaches and therapists may also use Self Care content as part of your program.
*Dent L, Peters, A, Kerr PL, Mochari-Greenberger H, Pande RL. Using Telehealth to Implement Cognitive-Behavioral Therapy. Psychiatric Services. 2018. 69(4):370-373.
