Investigating perceptions of quality in mental health care

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Investigating Perceptions of Quality in Mental Health Care

In health care, we so often see the words “high-quality” applied to every type of care, including mental health care. So, what does that mean for people? We asked a large survey of U.S. adults who needed mental health care what they thought about quality and what they experienced in care.

The results were interesting: most people just want a therapist who will listen to them and treat them with respect. Respondents overwhelmingly prioritized the relationship over other potential markers of quality, including years of experience or a successful track record of treating patients with the same concerns.

We also asked providers to share their thoughts on what high-quality mental health care is, and what can prevent the delivery of such care.

Click here to learn more and view our research infographic.