Terms and Privacy

Terms of Use


By using this site, you signify your assent to these Terms and Conditions. If you do not agree to all of these Terms and Conditions of use, do not use this site!

AbleTo, Inc. (“AbleTo”) may revise and update these Terms and Conditions at any time. Your continued usage of the AbleTo website (“AbleTo Site,” or the “Site,”) will mean you accept those changes.

Liability of AbleTo


The use of the AbleTo Site and the Content is at your own risk.

When using the AbleTo Site, information will be transmitted over a medium that may be beyond the control and jurisdiction of AbleTo and its suppliers. Accordingly, AbleTo assumes no liability for or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the AbleTo Site.


  1. The accuracy, reliability, completeness, currentness, or timeliness of the Content, software, text, graphics, links, or communications provided on or through the use of the AbleTo Site or AbleTo.
  2. The approval or compliance of any software tools with regard to the Content contained on the AbleTo Site.

In no event shall AbleTo, its suppliers, or any third parties mentioned on the AbleTo Site be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption) resulting from the use of or inability to use the AbleTo Site or the Content, whether based on warranty, contract, tort, or any other legal theory, and whether or not AbleTo, its suppliers, or any third parties mentioned on the AbleTo Site are advised of the possibility of such damages. AbleTo, its suppliers, or any third parties mentioned on the AbleTo Site shall be liable only to the extent of actual damages incurred by you, not to exceed U.S. $1000. AbleTo, its suppliers, or any third parties mentioned on the AbleTo Site are not liable for any personal injury, including death, caused by your use or misuse of the Site or Content. Any claims arising in connection with your use of the Site or Content  must be brought within one (1) year of the date of the event giving rise to such action occurred. Remedies under these Terms and Conditions are exclusive and are limited to those expressly provided for in these Terms and Conditions.




You agree to defend, indemnify, and hold AbleTo, its officers, directors, employees, agents, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms and Conditions.



AbleTo is based in New York, New York, in the United States of America. AbleTo makes no claims that AbleTo Site, Program Platform or Care Coordination Platform and the Content are appropriate or may be downloaded outside of the United States. Access to the Content may not be legal by certain persons or in certain countries. If you access the AbleTo Network from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.

The following provisions survive the expiration or termination of this Agreement for any reason whatsoever: Liability, Indemnity and Jurisdiction.



You expressly agree that exclusive jurisdiction for any dispute with AbleTo, or in any way relating to your use of the AbleTo Site, resides in the courts of the State of New York and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of the State of New York in connection with any such dispute including any claim involving AbleTo or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers, and content providers.

These Terms and Conditions are governed by the internal substantive laws of the State of New York, without respect to its conflict of laws principles. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition.



AbleTo has provided a web-based platform for you to gain access to your AbleTo Program session, materials and other tools associated with your program, in addition to pre-program tools that allow you to record and store information. You are responsible for taking all reasonable steps to ensure that no unauthorized person shall have access to your AbleTo passwords or accounts. It is your sole responsibility to (1) control the dissemination and use of sign-in name and passwords; (2) authorize, monitor, and control access to and use of your AbleTo account and password; (3) promptly inform AbleTo if you believe your account or password has been compromised or if there is any other reason you need to deactivate a password. To send us an email, use the “Contact Us” links located at the bottom of every page of our site. You grant AbleTo and all other persons or entities involved in the operation of the Site the right to transmit, monitor, retrieve, store, and use your information in connection with the operation of the Site. All program data is protected under Federal and State privacy and security regulations. AbleTo’s Notice of Privacy Practices will provide further detail on your rights relevant to program level data. AbleTo cannot and does not assume any responsibility or liability for any information you submit pre-program, or your or third parties’ use or misuse of information transmitted or received using AbleTo tools and services.



Privacy Policy

Your personal privacy is important to us. To better protect your privacy, this Privacy Policy explains how we collect and use your personal information. IT IS VERY IMPORTANT THAT YOU READ THIS PRIVACY POLICY VERY CAREFULLY. Please see Terms of Use for further information that governs your use of this website. By accessing, browsing and/or using this website, you accept and agree to be bound by this Privacy Policy and the Terms of Use (“Terms and Conditions”). If you do not agree to all of the Terms and Conditions do not access or use this website! AbleTo, Inc. (“AbleTo”) may revise and update the Terms and Conditions from time to time without notice. Your continued use of this website means you accept those changes.


Collection and use of personal information

This website may provide you with the opportunity to voluntarily submit forms to request additional information about AbleTo. In the course of these transactions, you may provide us with personal demographic information or possibly detailed medical information. AbleTo will use the information you provide solely to help AbleTo respond to your request. As part of researching or fulfilling your request, your information may be shared with other AbleTo employees or subcontractors, all subject to Federal and State Privacy and Security regulations.

AbleTo will not sell, rent, loan, trade or lease any information collected on this website. However, AbleTo may need to use information you provide in connection with your use of this website within the AbleTo family of affiliated companies or with a third party vendor or customer to perform administrative, technical, or other functions that help us provide service or information to you. We hold third party vendors to the same privacy and security practices as AbleTo, however, when you are transferred to or you otherwise visit a third party website, the privacy policy, disclaimer and other terms and conditions of that website will apply to your use of or visit to that website. AbleTo does not control or guarantee the accuracy, relevance, timeliness, or completeness of any information or privacy policies posted on the websites we link to.

AbleTo may use and disclose your activity information unless restricted by this policy or by law. Some examples of the ways AbleTo may use your activity information include:

  • Marketing, product development, and research purposes.
  • Tracking resources and data accessed on the website.
  • Developing reports regarding website usage, activity, and statistics in aggregate.
  • Assisting users experiencing website problems.
  • Providing you with access to particular tools and services and enabling certain functions and tools on this website.
  • Tracking paths of visitors to this website and within this website.
  • Administration of your account.
  • Responding to your inquiries and sending you administrative and other communications.

Except as noted above, AbleTo will not release individualized information obtained through this website to another party unless required to do so by government authorities, legal processes, or otherwise required by law.

Any personally-identifiable information collected through this website is not stored on the website, but will go to back office systems in the same manner that information from paper forms, submissions, and phone calls to Engagement or Service Center are currently handled. This information is used as defined herein. As a standard practice, as described below, we collect general statistical information on the content viewed, which is used to help us provide better service to you.

You have the right and ability to exit the AbleTo site at any time and not remain in an active session. If you choose to remain in session on our site, you implicitly consent to this Privacy Policy and the Terms of Use.

When you visit our website, we collect certain information that does not identify you personally, but provides us with aggregate “usage data”. This information is used to measure the number of visitors to the different sections of our site and to help us make our site more useful to our visitors. This information is retained and periodically deleted from the site. If you sign-in to the AbleTo Program platform or Care Coordination Platform, additional information may be collected, including without limitation personally identifiable information and personal health information. Such information is collected to provide appropriate information or services to you and will not be shared with third parties without your expressed consent.

Although we will make all reasonable efforts to preserve your privacy, we may disclose your information as follows:

  • In special cases such as, to protect any individual’s personal safety, health or welfare in an emergency situation including without limitation if you threaten to harm yourself or others.
  • Someone believes that abuse or neglect might be occurring. Information concerning such abuse or neglect would be reported to the appropriate authorities.
  • When you consent to disclosure in writing.
  • When information is disclosed to medical or other emergency personnel in a medical emergency.
  • If you pose a danger to yourself or others, or threaten to commit a serious crime. This disclosure could involve law enforcement and, in the case of harm to others, the potential victim.
  • To comply with any subpoenas or court orders, to protect rights or defend any legal or administrative proceedings, or is in good faith necessary to comply with any laws or legal requirements.
  • To your payer/health care organization or others responsible for the payment of the services to you.
  • In the event of a sale or change in corporate control, for example, a merger, a sale of assets, or bankruptcy.
  • To affiliates, our business partners, vendors, suppliers and agents and others providing or participating in the services or functionality for the services to you, such as financial institutions, suppliers, providers, delivery services, parties providing hosting services, and web and technical support providers, as is necessary or required in connection with the operation, maintenance and support of this website, applicable software, and/or the services, in which case we will request that such third parties maintain the confidentiality of your information.
  • Corporate administration or other lawful needs subject to the terms of this Privacy Policy.
  • To a provider/health care organization or health care professional who has referred you to this website ancillary to your treatment.  In this case, the use of your Personal Information by any such third party shall be subject to the terms of the privacy statement issued by that third party, and we are not responsible for such use by such third party.
  • To a health insurance plan to whom you are referred as part of this program. In this case, the information would be limited to claim level data.

Except as described in this Privacy Policy, we will not disclose your information outside of AbleTo without your consent.  We may share information, aggregated demographic, and statistical information with our business partners and other third parties including without limitation for research, audit, treatment or program evaluation. This is not linked to any information that can identify any individual person.

AbleTo’s website does employ “cookies” to provide visitors with information that is specific to them. A “cookie” is a collection of information sent by a website to a user’s computer, which is then sent back by the computer each time it accesses that website. These cookies do not contain any personally identifiable information, and they cannot be accessed or “read” by any website other than AbleTo’s website, and most web browsers provide a simple procedure that enables you to control whether or not you want to receive cookies or notifies you when a website is about to deposit a cookie file.

If you choose, you may block or delete our cookies from your browser; however, blocking or deleting cookies may cause some of AbleTo’s website features and functionality to work incorrectly.


We may use third party analytics solutions to gather information and aggregate data from our website visitors such as which pages are visited and how often they are visited, and to enable certain features on our websites. Information is captured using various technologies and may include third party cookies.

Log Files

Log files are pieces of information that let us know how people are accessing AbleTo websites. Each time you go to a page in our websites, our server shows this page on your computer. When the page displays, we create a log file that tells us that someone visited the page. We do not collect any personally identifiable information about you in the log files. AbleTo uses log files to create aggregate reports of site activity. This means we take the information about our visitors and add it together to report on all pages of the site visited. We do share the reports of aggregate usage of our sites with our customers. In order to service you, if you sign-in to a AbleTo secure website, AbleTo may collect, track, and securely transmit certain website data and activity to AbleTo’s back office systems, in order to allow you to securely access your personally-identifiable information.


Please note that individualized information transmitted via email correspondence between you and AbleTo — as opposed to transmission over AbleTo’s website — is not encrypted unless you utilize an email encryption tool. As a result, like most, if not all, non-encrypted Internet email communications, such email correspondence may be accessed and viewed by other Internet users without your knowledge and permission while in transit. For that reason, to protect your privacy, if you have concerns about treatment, or questions that would involve the communication of confidential/personal health information, please call your AbleTo Treatment Team or the AbleTo Service Center. All users of secure sign-in websites are required to use a user ID and password to further protect privacy. It is very important not to share with or give your user ID or password to anyone, and also give thought to any person(s) who may have access to your account.

You agree that any comments, suggestions, or other information sent to AbleTo by way of this site is provided without restriction or obligation on AbleTo and AbleTo will be free to use such information on an unrestricted basis. You also agree:


  1. That information submitted is at your own risk*,
  2. AbleTo has no liability with respect to any unauthorized access by third parties*,
  3. You are responsible for whatever material you submit, and
  4. You, not AbleTo, have full responsibility for any submitted message, including its legality, reliability, accuracy, completeness, appropriateness, originality, and copyright.


Electronic or hard copies of the information captured through this website system may be archived or retained in AbleTo files or systems. Information from emails may be transcribed into other AbleTo systems such as a calls database.

Where sign-in is required to access an AbleTo Program, email addresses are collected as part of the registration process for the website. Email addresses are used to notify users of online activity related to the security and privacy of their accounts, such as requests to change a password or requests to change an address. These email communications are necessary to protect the privacy and security of your account. AbleTo does not sell, rent, lease or give away user email addresses. AbleTo does not share your email information with third parties other than for providing service to you.


A range of security features protect the privacy of any individualized information you provide over a secure sign-in to the AbleTo website. During transmission over a secure sign-in website, your privacy is protected by 128-bit or greater cryptographic security. Other security safeguards are also in place.

AbleTo uses physical, technical, and administrative safeguards to protect any personally identifiable data stored on its computers. Only authorized employees and third parties have access to the information you provide to AbleTo for providing service to you.

Linked sites

AbleTo’s website has links to various other websites that we think might be useful or of interest to you. AbleTo, however, cannot be responsible for, and does not endorse the privacy practices or the content of, its linked websites. AbleTo urges you to review the privacy policies of any websites you visit once you leave AbleTo’s website. Links to various non-AbleTo websites do not constitute or imply endorsement by AbleTo of these websites, any products or services described on these sites, or of any other material contained within them.


HIPAA is the federal Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).

HIPAA outlines strict guidelines to ensure the privacy and confidentiality of your Personal Health Information (PHI) such as your name or medical information. These guidelines require that your PHI be used for purposes of treatment, payment and health plan operations, and not for purposes unrelated to health care.


The content of this website is directed at adults. If you are under the age of 18, please consult with a parent or guardian and do not use this website without their consent, monitoring, and assistance.

Policy is subject to change

AbleTo is always looking to offer expanded features and functions that make health care more efficient and accessible for their users. As additional features and functions are added, this Privacy Policy will be updated to correctly represent how information and features are being used. Each time you visit this website or any AbleTo website it is your responsibility to review the most current Terms and Conditions and any other policies, restrictions, conditions and notices on this website or any AbleTo website you access. By accessing, browsing, and/or otherwise using this website or any AbleTo website, you accept and agree to be bound by the most current Terms and Conditions and any other policies, restrictions, conditions and notices on this website or such other AbleTo website

When updates are made, the privacy policy version date (located at the bottom of this policy) will also be updated to reflect that a revision occurred. This statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

Policy version date: April 4th, 2017


AbleTo is the brand name used for products and services provided by one or more professional services entities, including AbilTo Behavioral Health Services, P.C., AbilTo Behavioral Health Services, P.C., and Sprata Behavioral Licensed Clinical Social Work Services, PLLC that are managed by or affiliated with AbilTo Inc., a management company.


*Protected Health Information is excluded and protected under Federal and State privacy and security regulations.