Privacy Policy

AbleTo Site Privacy

Last revision: March 27, 2019

AbleTo understands how important the privacy of personal information is to our users. This Site Privacy Policy tells you what information we collect about you when you use the AbleTo services, tools, websites and mobile applications (collectively, the “Services”). The Site Privacy Policy also explains how we protect your information and the choices you have about how your personal information is used. We urge you to read this Site Privacy Policy carefully.

Remember that your use of AbleTo’s Services is at all times subject to the Terms of Use, which incorporates this Site Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.



“Personal Information” in this Site Privacy Policy means information about you that is personally identifiable to you, such as your contact information (e.g., name, address, email address, or telephone number), personally identifiable health or medical information (“Health Information”), and any other non-public information that is associated with such information.

“De-Identified Information” means information that is neither used nor intended to be used to personally identify an individual.

Personal Information Collected About You

AbleTo is committed to ensuring that your privacy is protected when using the Web Site and has put in place suitable physical, electronic and managerial safeguards to secure the information that it collects through the Web Site. Specifically, we may collect Personal Information about you such as:

● Your name, age, email address, telephone number, username, password, and other registration information.

● Health Information that you provide us, which may include information or records relating to your medical or health history, health status and other health related information.
● Health information about you prepared or obtained by the clinicians who provide clinical services through the Site such as medical and therapy records, treatment and examination notes, and other health related information.
● Information about the computer or mobile device you are using, such as what Internet browser you use, the kind of computer or mobile device you use, and other information about how you use the Site.
● Other information you input into the Site or related services.

We may collect Personal Information about you in the following ways:

● When you register for or update an existing profile on our Services;
● When you use certain interactive tools and features of the Services;
● When you sign-up for communications from AbleTo; or
● When you participate in an online survey.

With Whom Do We Share Your Personal Information?

AbleTo does not share the Personal Information that you disclose to us via the Web Site except (i) to our service providers, consultants and agents who require such information to provide services to AbleTo; (ii) as required by law; (iii) to protect the rights and interests of AbleTo, its Website users and/or other individuals; (iv) to share certain information about your usage of the
Services with an insurer or your employer (“Sponsor”) (if applicable); (v) in special cases, such as in response to a physical threat to you or others including a reasonable determination of imminent risk of suicide and/or (vi) in the event of a corporate change in control resulting from, for example, merger, acquisition or transfer of all or substantially all of AbleTo’s assets.

Use of your Personal Information by AbleTo includes:

● To provide Services to you.
● To create De-identified Information.
● To market and promote the Site and the Services to you.
● To notify you of Site updates, appointments, reminders and other communications to which you have agreed to receive.
● To improve the quality of healthcare Services provided.
● For any other purpose for which you give us authorization.

How Do We Secure and Retain Your Information?

We have put in place technical, physical, and administrative safeguards that comply with federal and state regulations to protect the Personal Information and protected health information (“PHI”) that we collect. Among other protections described below, when you enter Personal Information (including health information in various tools through our Services), we encrypt the transmission of that information using TLS (Transport Layer Security) technology. In addition, AbleTo restricts
access to your Personal Information to employees who need the information to provide you with Services. AbleTo does not use or disclose your Personal Information or PHI except and to the extent permitted by applicable law.

Collecting and Using Non-Personally Identifiable Information

You should also be aware that when you visit our website, we collect certain non-personally-identifiable and aggregate information about you. This data helps us to analyze and improve the usefulness of the information we provide at this website. We might collect the following information:

● Web browser information. Web browsers collect and store information about the type of device and operating system you are using to access our website, as well as your device’s MAC address for facilitating network communications. Accessing this information helps us to establish a secure and consistent connection to you during your visits to our website.
● “Cookie” technology. A “cookie” is an element of data that a website can send to your browser when you link to that website. It is not a computer program and has no ability to read data residing on your computer or instruct it to perform any step or function. By assigning a unique data element to each visitor, the website is able to recognize repeat users, track usage patterns and better serve you when you return to that site. The cookie does not extract other personal information about you, such as your name or address.
● IP Address: When you subscribe to an Internet Service Provider (ISP), your computing device is assigned an IP Address. We track and store this address to help us manage security and monitor usage volume and patterns.
● Analytics Tools. We use tools such as Google Analytics to help analyze how users use the Site. Such third parties may use cookies, APIs, and SDKs in our services to enable them to collect and analyze user and device related data and information on our behalf. Google Analytics uses Cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use the information we get to improve our Site and Services. Although Google Analytics plants a persistent Cookie on your web browser to identify you as a unique user the next time you visit the Site, the Cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the Site is restricted by the Google Analytics Terms of Use and the Google Site Privacy Policy. You
may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at

We may collect “Non-Personal Information” – information that cannot be used to identify you – via Cookies, Web Beacons, AbleTo mobile device applications and from external sources, even if you have not registered with or provided any Personal Information to AbleTo. If you can be
identified when this information is combined with other information, or as required by law, we will treat such information as Personal Information.

What Choices Do I Have?

Updating/Removing Your Personal Information
If you do not want your Personal Information used by AbleTo as provided in this Site Privacy Policy, you should not register as a member or for any specific tool or application that collects Personal Information. You can correct, update or review Personal Information you have previously
submitted by logging-in to AbleTo or a specific tool and making the desired change. You can also update any Personal Information you have submitted by contacting us at If you have registered and desire to delete any of your Personal Information you have provided to us from our systems please contact us at Upon your request, we will delete your Personal Information from our
active databases subject to any restrictions on deletion as set forth in applicable laws. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the Services from our servers.


Most browser software can be set to reject Cookies. Most browsers offer instructions on how to reset the browser to reject Cookies in the “Help” section of the toolbar. If you reject our Cookies, the Services may not work properly. Certain Ad Servers allow you to prevent them from collecting data through the use of Cookies. In order to do so, you must Opt-out of such data
collection with each individual site. Currently, you can opt out of Cookies for several Ad Servers by visiting or TRUSTe’s Preference Manager at These websites will also allow you to review the Ad Server’s privacy policies. You can find additional information and resources about how to opt out of
advertising and related Cookies by visiting and visiting

Disclosures to Third Party Web Sites

This Site Privacy Policy applies only to information we collect through the Site and in email, text and other electronic communications set through or in connection with the Site. Certain content, services and advertisements offered to you through the Services are served on or contain links
to web sites hosted, controlled and operated by a company other than AbleTo (“Third Party Websites”). Any information you disclose to the other websites once you access these other websites are not subject to the privacy practices described in this Site Privacy Policy. AbleTo does not endorse and is not responsible for the privacy practices of these Third Party Websites.
You should review the Site Privacy Policy posted on the other web site to understand how that Third Party Website collects and uses your Personal Information.

De-Identified Information.

We may use De-Identified Information created by us without restriction.


We are committed to protecting the privacy of children. The Services are not designed or intended to attract anyone under the age of 18. The Services do not collect or solicit Personal Information from any person we actually know is under the age of 18.

Changes To This Site Privacy Policy

AbleTo may change this Site Privacy Policy from time to time; when updates are made, the Site Privacy Policy version date (located at the bottom of this policy) will also be updated to reflect that revision occurred. We encourage you to periodically reread this policy to see if there have been any changes that may affect you. This statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

If you have questions or concerns about our Site Privacy Practices, or would like to report a violation, please contact us by sending an email to

AbleTo is the brand name used for products and services provided by one or more professional services entities, including AbleTo Behavioral Health Services, P.C. that is managed by or affiliated with AbleTo Inc., a management company